Page 5 - Buyers Guide Interactive Catalog 2018-19

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Prices
Discounts
Discounted prices for certain catalog items purchased in quantity do not apply to orders shipped outside the United States.
Satisfaction Guarantee
When purchasing from our catalog, you can rest assured that any product you order will meet your expectations — guaranteed! That’s a promise from our friendly and knowledgeable Customer Service Representatives. However, in the rare case that any stocked supply item fails to meet with your expectations or approval, simply call our toll free number within 30 days and we can arrange for a repair, refund, exchange or credit towards your next purchase, except for those items noted as “No Return” items.
Call for warranty information on non-stock or special order items (i.e. equipment, doors, walls, etc.).
A restocking or repair fee may apply on certain special order items.
Shipping
Unless specified, we will determine the most expedient and efficient means of shipment based on dimensional weight - UPS or LTL (less than truckload). Alternate delivery may require additional cost. Appropriate charges will be added to your invoice.
Bunzl Processor Division will not be liable for any claim, loss, or damage caused in whole or in part due to delay in or failure to make delivery when such delay or failure is directly or indirectly caused by act of God; strike or other labor difficulty; transportation problems; accident; act of any civil or military authority; act of war; or act of purchaser; or by the occurrence of any other contingency beyond Bunzl Processor Division’s reasonable control.
Receiving/Claims
It is the buyers responsibility to thoroughly inspect shipments upon receiving.
Prior to signing for your items, check the number of packages received, as well as the condition of the product. Failure to do so will negate the ability to claim damages. Notification of short shipments or damage must occur within 2 business days of receipt of product for credit to be considered.
Report the details immediately to our Customer Service Department by calling 800-456-5624. Keep the carton and all packing materials. Notify shipper of shortage or obvious damage at time of delivery.
Returns
Please call our Customer Service Department to obtain a return authorization number before returning items.
When you call, please provide us with:
• Our reference number (on packing slip) or invoice number.
• Your purchase order number. • Reason for return.
• Date of purchase.
All items returned due to duplication or a change of need must be in unused, resalable condition and in its original packaging — within 30 days. Returned items may be subject to a restocking fee. Items returned due to damage occurring during shipping or defective products must be packaged so no further damage occurs.
Note: Returns without prior return authorization will be charged a re-stock fee and may be refused.
Note: Certain items in this catalog are not returnable and have
a NO RETURN” NO symbol next to them:
RETURN
Some of these items include:
• Direct food contact items such as: casings, seasonings, packaging products, etc.
• Medicines and medical supplies. • Certain chemicals, or coatings. • Stunner loads and solvents.
Confirming Orders
Please do not send a confirming order. If in your system you must send a confirming order, please mark it clearly as confirming to avoid duplication of orders sent.
TERMS AND CONDITIONS
Prices in this catalog are current prices at publication and are subject to change without notice. In the rare event of a printing error, we reserve the right to charge the correct price. Confirm current prices and availability by phone, fax, or e-mail. Prices are in U.S. dollars and do not include applicable taxes. Current up-to-date pricing can be found on our website www.bunzlpd.com.
Payment Terms
We accept Visa®, MasterCard®, American Express®, Discover® and checks by phone (via TeleCheck®). We offer credit terms of Net 10 days for customers with a minimum monthly volume of $500, subject to credit approval.
International Customers
Please contact us directly for a “pro forma quotation” with current pricing, appropriate freight, duty, taxes and clearance costs.
Payments may be made in U.S. dollars, Visa®, MasterCard®, American Express®, Discover®, bank transfer, or irrevocable Letter of Credit confirmed by any U.S. bank. Include the invoice number with all payments.
Please note: some items are not available to be shipped outside of the U.S. Check with your sales representative for details.
Specifications Changes
Due to continuing improvements, product specifications and pricing are subject to change without notice.
RECEIVE FREE
GROUND SHIPPING*
when you place an order for $400.00
or more from this Buyers Guide!
*FREE SHIPPING does not include UPS Next Day Air, UPS 2nd Day or UPS 3rd Day Select. Certainitemsmaynotqualify.
This offer is good only on orders shipped UPS Ground in the 48 contiguous states. Based on dimensional weight, we will determine the most efficient means of shipment, either UPS or LTL. Products may ship by truckline.
”
TERMS & CONDITIONS
PRICES ARE SUBJECT TO CHANGE — VISIT OUR WEBSITE FOR CURRENT PRICING.